Observability is where the components of networking and connectivity are monitored to ensure optimal performance is achieved throughout. Consisting of infrastructure performance monitoring, user experience monitoring and application performance monitoring, it troubleshoots and protects applications connected to your network.
We know that organisations today need to know that they have access to the right applications and tools – which is why we can help provide the information that enables them to optimise performance in a secure manner.
Business observability allows you to minimize failure or disruption through a business lifecycle that never stops evolving, granting you visibility into everything happening across your organization and/or teams.
Your company can leverage business observability to:
Whether affected by internal or external factors, your day-to-day operations are becoming more complex. Data-informed decision making and business agility are no longer “nice things to have” — they are a necessity in any modern operating model.
Without proper business observability, silos worsen, decisions are made without context, and inconsistencies in your data go unaddressed. This makes detecting and diagnosing potential issues a serious vulnerability, impacting your business and customers alike.
So what is business observability really all about? Automation.
The buzzword that has infiltrated business rhetoric and every ambitious professional’s dictionary. Business observability and automation go hand-in-hand through three key capabilities:
Automate KPI dashboards and monitoring software by organizing all your data in one place. With one source of truth for all your business data, there’s no shifting between applications or guessing which data is most accurate.
Handling the sheer volume of data by our (human) selves is no longer possible. Business observability solutions take your data a step further by improving how you sort and organize data.
Data becomes accessible and insightful with little-to-no manual input.
Business observability solutions go beyond one-way alerts offered by traditional solutions like dashboards — they leverage the power of machine learning and AI to enhance automation.
Data is first inspected without human intervention. Green, yellow, and red flags are identified to users, with key operational metrics providing insight into what’s happening.
As a result, decision-making loops are streamlined and automated, saving your business time and resources.
Using the power of your KPIs across the organization, business observability guides you toward better decision-making and corrective action when necessary.
Business observability can be achieved using the following framework: