Unified communications (UC) is an umbrella term for the integration of multiple enterprise communication tools — such as voice calling, video conferencing, instant messaging (IM), presence, content sharing, etc. — into a single, streamlined interface, with the goal of improving user experience (UX) and productivity.
People work together in different ways. And they use a lot of collaboration tools: IP telephony for voice calling, web and video conferencing, voice mail, mobility, desktop sharing, instant messaging and presence, and more.
Unified communications (UC) solutions deliver integration of these tools, with seamless user experiences that help people work together more effectively. Anywhere, on any device. They bring real-time communication from your phone system and conferencing solutions together with messaging and chat, and integrate with everyday business applications using APIs.
Amid the hustle and bustle of your growing business, there’s no time to manually trace each customer communication through different channels and weave them together. And there’s no time to engage in a complex implementation of something new. You need an SMB customer service solution that lets you hit the ground running.
IP phones with the latest technology to meet a range of needs
Today’s business environment encompasses a range of employee communication styles and workspaces. Our wide IP phone portfolio includes user-friendly, full-featured IP phones to meet the needs of your entire organization.
The range spreads from entry level desktop phone, phones with displays, executive phones with video capabilities, and small office room phones with conferencing capabilities
Smart video conferencing
The Room Series runs on RoomOS, the hybrid work platform optimized for a native Webex experience while supporting seamless join to third-party meeting solutions like Microsoft Teams, Zoom and Google Meet. These intelligent video collaboration systems bring your meeting rooms to life. Whether you are redesigning your workspaces or upgrading your video conferencing equipment, the Room Series offers high-quality video, crisp audio, rich content experiences and embedded room intelligence to power engaging and productive hybrid workflows.
