Managed IT services help businesses with the day-to-day running, maintenance, and support of your IT needs on an on-going basis. You need technology that works today, tomorrow and beyond. Managed Services ensure your IT is helping you achieve your business goals at all times.
Lexicon’s managed IT services are with you all the way and can help with several on-going services including: remote IT support, vendor management, onboarding, proactive network monitoring and more.
Our teams work closely with you. We assign dedicated engineers who will visit you onsite to figure out the best solution for your business. Our remote support teams can be contacted at all times and a dedicated account manager will have an intimate understanding of your IT set-up and will be able to answer any questions you have.
Managed Services in summary: an on-going support package tailored to fit your organization’s needs.
Whether you have just a handful of people with laptops tied together in the cloud or thousands of users connected through servers across the country, your team relies on technology that works. Our focus is supporting those people so that technology always positions them for success and never acts as a barrier. Every system requires continual improvement, protection and planning to create an environment where your team can thrive.
However, not every organization has developed or even wants to develop a dedicated IT department, and many more struggle with IT as a significant barrier to growth for their business. That’s where we come in.
Stay focused on the things that matter most, like growing your business.
Managed IT Support
Invest only in the support you need right now. Scale when you want to.
Managed IT Services
Avoid costly downtime and frustrations. Maximize the efficiency of your team.
IT Security Assessment
Trust your backups, security planning and reliability on a team of passionate experts.
In alignment with your organization’s goals and budget, Worksighted works with your team to build a support package that fits your organization’s current IT needs with the flexibility to scale with future growth.
After matching you with an experienced and dedicated Client Success Manager (CSM) to serve as your single point of contact, service kicks off with a comprehensive onboarding process to ensure tight integration between our support team and your end users. Your CSM will learn your organization’s structure and how IT supports your success and growth, so that we can advise on your technology platform moving forward.
For everyday support requests, you can rely on our experienced Remote Support team to solve most issues. For more complicated situations, we’ll dispatch a Field Engineer from our offices to go on-site and work through issues.